LAST UPDATED: 05/14/2025
The private legal entity registered with the CNPJ/MF under number 60.204.595.0001-29 (“Retailer”), takes your privacy seriously and is committed to the security and protection of the personal data of all its customers, partners, suppliers, and users (“Users” or “you”) of the website “freckle.com.br” and any other websites, stores, or applications operated by the Retailer (hereinafter referred to simply as the “Store”).
This Privacy Policy (“Privacy Policy”) is intended to inform you about how we use and disclose information collected during your visits to our Store and through any communications we exchange with you (“Communications”). This Privacy Policy applies solely to information collected through the Store.
BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU ACKNOWLEDGE AND AGREE TO THE TERMS SET FORTH HEREIN AND CONSENT TO THIS PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF PROCESSING YOUR PERSONAL DATA PROVIDED THROUGH THE STORE.
This Privacy Policy provides an overview of our privacy practices, the choices available to you, and the rights you may exercise regarding your Personal Data processed by us. If you have any questions about the use of your Personal Data, please contact us at: +55 14 981689326.
Furthermore, this Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through the Store. Accessing such links may lead you to leave the Store and may result in third parties collecting or sharing information about you. We do not control, endorse, or make any representations regarding these third-party sites or their privacy practices, which may differ from ours. We recommend reviewing the privacy policies of any site you interact with before allowing the collection and use of your Personal Data.
If you provide us with Personal Data relating to other individuals, you declare that you have the authority to do so and that you have obtained the necessary consent to authorize the use of such information under the terms of this Privacy Policy.
For the purposes of this Privacy Policy:
“Personal Data” means any information that directly or indirectly identifies or can identify a natural person, such as name, taxpayer ID (CPF), date of birth, IP address, among others;
“Sensitive Personal Data” means any information that reveals, in relation to a natural person, racial or ethnic origin, religious beliefs, political opinions, union membership or membership in religious, philosophical or political organizations, health or sexual life information, genetic or biometric data;
“Processing of Personal Data” means any operation carried out with Personal Data, whether by automated means or not, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction. Any other operation as defined by applicable law is also considered Processing;
“Data Protection Laws” means all legal provisions regulating the Processing of Personal Data, including but not limited to, Law No. 13.709/18, the General Data Protection Law (“LGPD”).
We collect and use Personal Data to manage our relationship with you and to serve you better when purchasing products and/or services in the Store, customizing and improving your experience. Examples of data usage include:
Enabling the purchase of products and/or services in the Store;
Confirming or correcting the information we hold about you;
Sending you information we believe may be of interest to you;
Customizing your experience in the Store;
Customizing ads based on your interest in our Store;
Contacting you via the phone number and/or email address provided. We may contact you personally, via voicemail, automated dialing equipment, SMS, email, or any other communication means your device may receive, in accordance with the law and for reasonable business purposes.
Additionally, Personal Data may be used when deemed necessary or appropriate:
(a) under applicable Data Protection Laws;
(b) to comply with legal proceedings;
(c) to comply with judicial, regulatory, or governmental decisions, including those outside your country of residence;
(d) to protect our operations;
(e) to safeguard rights, privacy, and safety (ours, yours, or third parties');
(f) to detect and prevent fraud;
(g) to enable us to pursue remedies or limit damages;
(h) in other ways permitted by law.
THE PLATFORM IS NOT INTENDED FOR INDIVIDUALS UNDER 18 YEARS OF AGE, AND WE ASK THAT SUCH INDIVIDUALS DO NOT PROVIDE US WITH ANY PERSONAL DATA.
You are not required to share the Personal Data we request, but if you choose not to do so, we may not be able to provide full access to the Store, certain features, necessary assistance, or enable the delivery of products or services you have purchased.
The general public may browse the Store without registering or providing Personal Data. However, some features of the Store may depend on registration and submission of Personal Data, such as completing a purchase or enabling delivery of a product/service.
When you contact the Store, we may collect:
Contact Data: Full name, phone number, city, state, and email address;
Submitted Information: Any information provided via form (questions, complaints, suggestions, feedback, etc.).
During general browsing, we may collect:
Location Data: Geolocation data when accessing the Store;
Preferences: Information on your preferences and interests in products/services (either provided by you or inferred from your behavior);
Browsing Data: Information about your visits and activities in the Store, including content (and ads) you view or interact with, browser and device data, IP address, location, and referral site address. This may be collected via automatic data collection tools like cookies, web beacons, and embedded links;
Anonymous or Aggregated Data: Anonymous responses to surveys or aggregated usage statistics. We may apply anonymization or pseudonymization techniques to prevent identification;
Other Non-Identifying Information: Browser/device details, Store usage data, and data collected via cookies, pixel tags, and similar technologies.
We do not collect Sensitive Personal Data.
We may share your Personal Data:
With partner companies you choose to contact, and with service providers or partners managing or supporting aspects of our business on our behalf. These providers may be located in the U.S., Argentina, Brazil, or other countries;
With third parties to help manage the Store;
In cases of business reorganization, merger, sale, joint venture, transfer of assets, or bankruptcy proceedings.
Personal Data collected by us may be transferred to or accessed by partner company entities globally in accordance with this Privacy Policy.
When you visit the Store, it may store or retrieve information through cookies or similar technologies, primarily to make the Store work as expected and offer a more personalized experience.
We and our third-party providers may collect Personal Data through:
Browser or Device: Information like computer type, screen resolution, OS name/version, device brand/model, language, and browser type/version;
Cookies: Used to collect information such as browser type, time spent on the Store, pages visited, language preferences, and other traffic data. Used to personalize your experience and target ads;
Pixel Tags and Similar Technologies: Used to track user actions (including email recipients), measure marketing success, and gather usage statistics.
To manage cookies, you can adjust your browser settings (e.g., Chrome, Firefox, Safari, Internet Explorer, Microsoft Edge, Opera). For ad cookies, visit:
Bing
You can also opt out of tracking by requesting it from each platform individually.
We may engage advertising companies to report on Store ads across the internet using cookies, pixel tags, and similar technologies. We are not responsible for third-party cookies or tags.
You may request, at any time:
Confirmation that we are processing your Personal Data;
Access to your Personal Data;
Corrections of incomplete, inaccurate, or outdated data;
Anonymization, blocking, or deletion of unnecessary or unlawful data;
Data portability, where legally applicable;
Deletion of data processed with your consent;
Information about data sharing with third parties;
Information about the option to refuse consent and consequences of refusal;
Revocation of consent.
Requests may require identity verification. Some requests may not be fulfilled immediately due to legal obligations.
We strive to adopt appropriate technical and organizational measures to protect Personal Data. However, no data transmission or storage system is completely secure. If you believe your interaction with us is no longer secure, please notify us immediately.
The Store may occasionally contain links to our partners, advertisers, or suppliers. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any Personal Data.
We are not responsible for the data handling practices of third-party services like Facebook, Apple, Google, Microsoft, or others. Always consult the privacy policies of any third-party services you use.
If we make changes to our Privacy Policy, we will publish the updated text in the Store with a revised date. We may notify you through your contact details or via a notice on the Store. Continued use of the Store after changes indicates your agreement. If you disagree, please stop using the Store.
To exercise your rights or resolve any questions about your Personal Data, please contact us at: [email protected]
